Case Studies

The largest health system in New York centralizes research participant travel with Greenphire’s rideshare solution

Written by Heather Wilson | Apr 27, 2023 4:00:00 AM

Originally published on the Greenphire website prior to the merger with Suvoda in 2025.

For almost 12 years, Northwell Health has been enjoying the benefits of streamlining and automating patient reimbursements via Greenphire’s ClinCard solution. In addition to reimbursing participants, ensuring they have the means to get to the research sites for their visits is a key focus for Northwell. However, ride services they offered often differed by location or study, limiting the options available or even excluding participants from being able to benefit from ride services.

When Christina Brennan, MD, Sr. Vice President for Clinical Research, sought to find a centralized, cost-saving alternative to expensive car services, she turned to Greenphire’s rideshare offering through the ClinCard platform.