Sofia

Your AI assistant for clinical trials

Sofia is the AI assistant on the Suvoda Platform, giving sponsors, CROs, and site teams faster access to clinical trial data and the ability to act on it. Easy to use and built for regulated research.

The information exists. Getting to it quickly and acting on it is the challenge

Study teams spend real time every day on tasks that are necessary but time-intensive. The data they need to answer a question, make a decision, or take action is in the system—but reaching it often takes time. For sponsors, CROs, and sites operating across time zones, languages, and roles, that's time that could be spent on more important parts of the trial.

Sofia changes the experience. Teams can ask conversational questions and get answers they can rely on to: access specific data, create a table or chart, or quickly find a specific section of the system or training materials. Then, ask Sofia to take the next step, such as process a drug supply order.

Purpose-built with expertise at the core

Most AI tools are built to answer almost anything, which means they sometimes answer with confidence when they should answer with caution. That tradeoff is acceptable for many use cases. In a clinical trial, it is not.

Sofia works differently. It doesn't generate plausible-sounding answers. It uses conversational AI to understand the question and map its intent to the right topic area within Suvoda’s validated knowledge space created by Suvoda’s subject matter experts. Sofia then executes the verified, tested instructions against live study data. When it cannot answer a question, it says so.

  • 40+ topics available at general availability, with the knowledge space expanding continuously
  • Responds in the language of the question—e.g. ask in Spanish, receive an answer in Spanish
  • Validated with the same rigor and security applied to all Suvoda products

Sofia was purpose built for the needs of regulated research. Customer data is never used to train public models. And Sofia has a zero-day retention policy and only retains data long enough to engage with and answer the user's questions.

Take quick action, without leaving the conversation

Need to deactivate all sites in a country? Ask Sofia to do it for you in one step. For authorized users, Sofia can do more than answer questions. It can execute system actions on your behalf, turning multi-step processes that previously required navigating multiple screens into a single conversation.

For example, Sofia can step in to handle tasks for a drug supply manager like associating label groups with drug units or releasing lots in select countries.

Before any action is taken, Sofia tells the user exactly what it is about to do and asks them to confirm. Every action is attributed to the person who requested it, governed by the same roles and permissions that control direct system access, and recorded in a full audit trail.

Take quick action, without leaving the conversation

Need to deactivate all sites in a country? Ask Sofia to do it for you in one step. For authorized users, Sofia can do more than answer questions. It can execute system actions on your behalf, turning multi-step processes that previously required navigating multiple screens into a single conversation.

For example, Sofia can step in to handle tasks for a drug supply manager like associating label groups with drug units or releasing lots in select countries.

Before any action is taken, Sofia tells the user exactly what it is about to do and asks them to confirm. Every action is attributed to the person who requested it, governed by the same roles and permissions that control direct system access, and recorded in a full audit trail.

As an early adopter, we were impressed by how quickly our teams incorporated Sofia into their daily workflow. The platform's ability to summarize documentation and answer operational questions makes information more accessible and reduces the time spent navigating systems or pulling reports. Tasks that once required multiple steps can now be addressed through a simple conversation, creating meaningful efficiency gains across study operations.”
Dawn Sorenson, Director, IRT Center of Excellence, Daiichi Sankyo
CLINICAL TRIAL PLATFORM

Sofia works where your teams already work

Sofia is currently available directly within Suvoda RTSM/IRT and Suvoda eCOA—the systems sponsors, CROs, and sites use every day to manage their studies. There is no separate product to learn and no new login. As Sofia expands across the Suvoda Platform, it becomes a familiar interface for every moment where a fast, reliable answer and action matters.

Sofia FAQs

See Sofia in action

Connect with our team to learn how Sofia can reduce friction for your study teams and give them faster, more reliable access to the data they need.