Cookie Policy

COOKIE POLICY

Suvoda LLC, a U.S. company with corporate domicile at 181 Washington Street, Suite 100, Conshohocken, PA 19428, USA, and its subsidiaries (hereinafter collectively referred to as “Suvoda”, “We”, “Our”) informs users of the website www.suvoda.com, (the "Site"), including the services available through the Site, including software and email updates (our “Services”), that the Site uses cookies to distinguish you from other users of the Site and improve your experience as a user. These cookies enable the Site to identify the user, both during the duration of a given visit (using a ‘session cookie’) or for further visits (using a ‘persistent cookie’).

This policy contains a detailed description of the cookies used by Suvoda, as well as the uses that Suvoda makes of said cookies. This policy also provides detailed information on how users can block and/or delete these cookies. This policy does not govern the collection and use of information collected through the Site. To review the privacy policies that apply to users of the Site, please refer to our Privacy Policy at http://www.suvoda.com/privacy-policy.

1. What is a cookie?

Cookies are text information files that your web browser places on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers recognize your device the next time you visit their website.

Each cookie is unique to each user. Cookies collect information which may allow us to identify you or your approximate location, as well as store information on your navigation preferences.  The information provided by cookies helps us to provide you with a more personal experience, for instance by providing you with a local version of the Site in a local language, and allows us to make improvements to our services over time.  Certain types of cookies, like anti-forgery or request verification tokens, can also help protect users from vulnerabilities, such as Cross-Site Request Forgery (CSRF) attacks.

There are other similar technologies such as pixel tags (transparent graphic images placed on a web page or in an email, that indicate whether it had been viewed), web bugs (similar to pixel tags), and local storage objects (using mechanisms such as browser web storage (including HTML 5) and application data caches), which are used in desktop software or mobile devices.

2. What type of cookies do we use and how do we use them?

We use the following types of cookies for the purposes set forth below:

We and our third-party providers use both session cookies (that expire once you close your web browser) and persistent cookies (which stay on the device for a set period of time or until you delete them). Please see more detailed info on them below:

  • "Session cookies", allow Suvoda to follow the user’s action during a session. These cookies are created temporarily and are deleted once the browser window is closed.

  • "Persistent cookies", remain on the user’s device for a time period specified in the cookie (between 48 and 72 hours), and are activated each time the user visits the Site.

  • "Customization cookies" are used to allow the access of the user under certain predefined criteria, such as language.

  • "Performance cookies" collect information about how each user uses a Site, such as the pages visited most often.

The following table further explains different categories of cookies used, their functions and why they are used.

 Required

These cookies are required for making use of the Services. These cookies include security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties as well as session cookies that remember your log-in session so you can move easily within the Services.

 Functional

These cookies record some of your activity on the Services as well as information about your device, such as what browser you are running, and what pages you access. This information helps us and our third party service providers diagnose server and software errors, and in cases of abuse, track and mitigate the abuse.

 Analytics

Our service providers, including HubSpot, use cookies as part of their tools. These cookies allow our service providers and us to recognize and count the number of users of the Services, to see how they move around the Site, and how they engage with different functions, including usage statistics, when they are using the Services and how they came to use the Services. This helps us to improve the way our Services work, for example by making sure our users are finding what they need easily.

 

More information about cookies: Analytics

Please note that we also use analytics tools on this Site to provide the service you request, identify service issues, improve our services, provide content tailored to your personal preferences, and to monitor site traffic and usage. 

These tools may be provided by third-party service providers and may include the collection and tracking of certain data and information regarding the characteristics and activities of visitors to our Site. We may disclose data, including personal information, to certain such third-party service providers in order to obtain such services.

One of these providers is Google Analytics and more information about the ways in which they collect and process your personal data can be found here: (https://www.google.com/policies/privacy/partners).  

Google Analytics uses cookies, which are text files placed on your computer, to help the Site analyse how users use the site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States (whose laws do not protect privacy at a level equivalent to the one applied in the European Union).

In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties in the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the Site provider Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity and internet usage to the Site provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do this, you may not be able to use the full functionality of this Site.

For more information about Google analytic cookies, please see Google's help pages and privacy policy:

Google has developed the Google Analytics opt-out Browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). 

In particular, we use the following cookies on our Site:

 

 Name

 

 

 Provider

 

 Information

 Purpose

Google Analytics

Google, Inc.

Number of visits, pages or sections visited, browsing time, pages visited before entering our website, information about the browser used

Statistical information about the website traffic, total   audience and specific audience for certain advertising campaign. For more information, please see https://support.google.com/analytics/answer/6004245

 

In addition, the following cookies are used by all Suvoda products and are required for using the application.

 

 Name

 

 

 Provider

 

 Information

 Purpose

_RequestVerificationToken

.NET

 Standard .NET Session

Used to mitigate Cross-Site Request Forgery attacks

<env>_suvoda_auth

Suvoda

 Security and  Authentication cookie

Saved for authenticated user to preserve the session. Prefixed with the environment name for server

Locale

Suvoda

 Localization cookie

Used to set the user’s preferred language and preserve this selection between requests, which may include expired sessions, asynchronous requests to the server or logging off.

CookiePolicy

Suvoda

Cookie Policy Acceptance

Tracks if the users acknowledge the cookie policy. Once value is accepted, the policy banner will not be displayed.

 

3. What can you do about cookies?

We obtain your consent to the use of cookies when you first visit the Site.

Continuing using this Site means that the user has accepted our placing cookies on your computer in order to analyse the way you use our Site. Please read this Cookie Policy carefully for more details about the information we collect when you use the Site.

Your consent can be revoked at any time, and the user can manage and control the cookies available on Suvoda’s Site, as well as reject its use through your internet browser cookies settings; provided that to use the Services, you are required to accept Suvoda’s use of cookies as described herein, given that the Services use cookies that are essential for the functioning of the Services.

Please note that without cookies, you also may not be able to take full advantage of all of the features of the Site. Turning off the browser's cookies will prevent web beacons from tracking your specific activity. The web beacon may still record an anonymous visit from your IP address, but unique information will not be recorded. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and that may affect your ability to view images in other emails that you receive. You can find more information about cookies at http://www.allaboutcookies.org/.

The Digital Advertising Alliance has also developed a tool that may help you understand which third parties have currently enabled cookies for your browser or mobile device and how to opt-out of some of those cookies. You may access this tool at: http://www.aboutads.info/choices/ from your browser and from your mobile device.

Browser Do Not Track

The Services do not support Do Not Track at this time. Do Not Track (DNT) is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit donottrack.us.

4. How to manage, set and disable cookies?

The user acknowledges that if he/she disables the cookies on this Site, the user experience can be affected. The user also acknowledges that by deleting and/or blocking cookies, some pages of the Site may not work properly.

Each web browser provides information about cookies and allows users to see what cookies they have, as well as to delete them (all or on an individual basis). Web browsers also allows users to turn off third parties’ advertising cookies separately. Information about cookies will be available in the "Help" section of the web browser. For more details on this please see the below links:

The user should note that any change made to the cookies setting via his/her web browser will apply to all Sites visited by the user, unless he/she deletes or blocks each cookie individually.

Any user can erase any and all cookies planted by Suvoda by completing the below short procedure depending on their browser. For example, for Chrome, please: (i) open the Setting menu; (ii) click on Show advance setting option; (iii) Under Privacy click on Content Settings; (iv) Under Cookies please click on all cookies and site data; and (v) search for the relevant domain and click on "Remove all Cookies".

5. Further information about cookies:

For further information about cookies, please visit: http://www.aboutcookies.org.

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Last updated: 11-Oct-2019