Baltimore VA NPC ClinCard case study: An interview with Cary Zink, Ph.D, executive director

Originally published on the Greenphire website prior to the merger with Suvoda in 2025.

The Baltimore Research and Education Foundation, Inc. is a private, non-profit organization established in July of 1990 to support research and research-related educational activities of the VA Maryland Health Care System. They used to pay participants with checks and petty cash. The cash was insecure, and the check mailing was fraught with problems since many veterans were transient and lacked stable housing. They had many checks that were mailed back, and had to manually track payments using these methods.

The issue came to a head during a large, survey-study with hundreds of participants and check mailings. Greenphire’s ClinCard solved these issues.

Download the full case study to read more.