Creating an exceptional customer experience through the way we deliver and support our software is just as important to us as building innovative software. That’s why, at Suvoda, our services and support teams are built around you.
A permanent cross-functional services team that is assigned to your project stays with you from study design through system archival.
Suvoda’s IRT solution is a comprehensive, flexible, and easy-to-navigate system for any drug supply professional, regardless of experience. The software, combined with an outstanding project management staff, help make Suvoda an integral part of managing our supply-chain.
Providing you and your site users a smooth and efficient support experience is important to us. We have designed our customer care and technical support processes to effectively distinguish and resolve issues related to both our software, and the conduct of the clinical protocol, resulting in one of the highest levels of site satisfaction in the industry.