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Suvoda Sub-Processors

LIST OF SUB-PROCESSORS

 

  • Adobe Inc.
    • Description –  Document management services
    • Location – San Jose, CA, USA
  • Amazon Web Services
    • Description – Hosting for UAT, production and disaster recovery environments
    • Location – Dublin, Ireland and Frankfurt, Germany
  • AROBS Business Services R.L.
    • Description – Software development support services
    • Location – Cluj-Napoca, Romania
  • Atlassian Corporation Plc. 
    • Description – Ticketing system services
    • Location – San Francisco, CA, USA
  • Avoxi
    • Description – Toll free number provider
    • Location – Atlanta, Georgia, USA
  • Boomi, LP 
    • Description – Development services
    • Location – Conshohocken, PA, USA
  • Box, Inc.
    • Description – Document management services (with client approval) 
    • Location – Redwood City, CA, USA
  • Caylent Inc
    • Description – AWS consulting services
    • Location – Irvine, CA, USA
  • Cencora, Inc (formerly WorldCourier)
    • Description – Shipment & courier services 
    • Location – New York, NY, USA
  • Certinia Inc. 
    • Description – Project management tool 
    • Location – Austin, TX, USA
  • Comply Exchange Limited 
    • Description – Tax reporting services 
    • Location – Surrey, England
  • CrowdStrike Holdings, Inc
    • Description – Security services 
    • Location – Sunnyvale, CA, USA
  • CTAF  
    • Description – Legal services 
    • Location – Bucharest, Romania
  • Cytel (if applicable)
    • Description – Generation of drug and randomization schedules
    • Location – Cambridge Massachusetts, USA (Headquarters)
  • Deltek, Inc 
    • Description – CRM & accounting system services 
    • Location – Herndon, VA, USA
  • DocuSign (if applicable)
    • Description – Electronic signature provider
    • Location – San Francisco, CA, USA (Headquarters)
  • Efficode USA Inc.
    • Description – Consulting services
    • Location – Philadelphia, PA, USA
  • Elastic
    • Description – Log management service
    • Location – Mountainview, CA, USA (Headquarters)
  • FedEx Corporate Services, Inc.
    • Description – Shipping services
    • Location – Memphis, TN, USA
  • Gainsight, Inc.
    • Description – Customer success tool
    • Location – San Francisco, CA, USA
  • Glean,
    • Description – Enterprise search and knowledge discovery
    • Location – Palo Alto, CA, USA
  • Google LLC 
    • Description – Internal electronic mail & hosting
    • Location – Mountain View, CA, USA
  • Gray Consulting, Inc. d/b/a Clincierge
    • Description – Affiliate of Greenphire, LLC
    • Location – King of Prussia, PA, USA
  • Greenphire, LLC
    • Description – Affiliate of Suvoda LLC
    • Location – King of Prussia, PA, USA
  • Greenphire Limited
    • Description – Affiliate of Greenphire, LLC
    • Location – United Kingdom
  • ICON
    • Description – Translation services
  • Location – Dublin, Ireland (Headquarters)
  • InTouchCX Inc. 
    • Description –Cardholder support
    • Location – Winnipeg, Canada
  • Iron Mountain
    • Description – Document storage and shredding
    • Location – Boyers PA, USA, and Sharon Hills, PA, USA
  • Language Line, LLC
    • Description – Translation services 
    • Location – Monterey, CA, USA
  • Lionbridge Technologies, LLC
    • Description – Translation services
    • Location – Waltham, MA, USA
  • Lucid Software Inc.
    • Description – Project management services
    • Location – South Jorda, UT, USA
  • Mavenlink
    • Description – Project Management Software
    • Location – Irvine, CA, USA
  • Microsoft Office365 and SharePoint
    • Description – Cloud-based e-mail system and document storage and management
    • Location – Redmond WA, USA (Headquarters)
  • Microsoft Azure
    • Description – Data storage, management and organization services
    • Location – Redmond WA, USA (Headquarters)
  • Mimecast North America, Inc. 
    • Description – Security services
    • Location – Lexington, MA, USA
  • NetSuite Inc.  
    • Description – Finance and customer services 
    • Location – Austin, TX, USA
  • Nexus Technologies, LLC (d/b/a NexusTek) 
    • Description – Managed service provider (IT) 
    • Location – Greenwood Village, CO, USA
  • NICE LTD.
    • Description – Phone services 
    • Location – Hoboken, NJ, USA
  • Novacomp, Inc.
    • Description – Software development support services
    • Location – Miami, FL, USA (Headquarters)
  • N-Side SA
    • Description – Forecasting and optimization services
    • Location – Louvain-La-Neuve, Belgium
  • OneTrust LLC.
    • Description – Privacy management 
    • Location – Atlanta, GA, USA
  • Pro Computer Service, LLC
    • Description – Information technology support services
    • Location – Moorestown, NJ, USA
  • QlikTech Inc.
    • Description – Data reporting
    • Location – King of Prussia, PA, USA
  • Relx, Inc. (LexisNexis) 
    • Description – Legal research and sanction/debarment searches 
    • Location – New York, NY, USA
  • RWS
    • Description – Translation services
    • Location – East Hartford, CT, USA
  • Salesforce, Inc.
    • Description – Sales services
    • Location – San Francisco, CA, USA
  • Salesloft, Inc. 
    • Description – Salesforce integration services
    • Location – Atlanta, GA, USA
  • SendGrid (a Twilio company)
    • Description – Cloud-based electronic communications tool
    • Location – Denver, CO, USA
  • SizedRight Marketing LLC
    • Description – Customer feedback services
    • Location – Newton, MA, USA
  • Skyflow Inc. 
    • Description – Data hosting, residency and security application services 
    • Location –Palo Alto, CA, USA
  • Slack Technologies,
    • Description – Electronic collaboration and communication tool
    • Location – San Francisco, CA, USA (Headquarters)
  • Smartsheet, Inc.
    • Description – Project management services
    • Location – Bellevue, WA, USA
  • Sonatafy Technology
    • Description – Software development support services
    • Location – Las Vegas, NV, USA (Headquarters)
  • Sovos Compliance, LLC
    • Description – US tax services
    • Location – Wilmington, MA, USA
  • Stefanini Romania SRL
    • Description – Weekend help desk and software development support services
    • Location – Bucharest, Romania
  • Suvoda LLC
    • Description – Affiliate of Greenphire, LLC
    • Location – Conshohocken, PA, USA
  • Suvoda Software SrL
    • Description – Wholly owned subsidiary of Suvoda LLC that performs services for Suvoda LLC in connection with its operations
    • Location – Bucharest, Romania
  • Suvoda Software SL
    • Description – Wholly owned subsidiary of Suvoda LLC that performs services for Suvoda LLC in connection with its operations
    • Location – Barcelona, Spain
  • Suvoda Software GK
    • Description – Wholly owned subsidiary of Suvoda LLC that performs services for Suvoda LLC in connection with its operations
    • Location – Tokyo, Japan
  • Suvoda Software LTD
    • Description – Wholly owned subsidiary of Suvoda LLC that performs services for Suvoda LLC in connection with its operations
    • Location – Great Manchester, United Kingdom (registered office)
  • Transperfect
    • Description – Translation services
    • Location – New York, NY, USA (Headquarters)
  • Twilio (if applicable)
    • Description – Communication tool
    • Location – San Francisco, CA, USA
  • Unlocked Data LTD.
    • Description – Report automation services
    • Location – Basingstoke, England
  • Vention Solutions, (formerly iTechArt Group, Inc.)
    • Description – Software development support services
    • Location – Manahawkin, NJ, USA
  • Worldnet International
    • Description – Shipping services
    • Location – Los Angeles, CA, USA
  • Zendesk
    • Description – Cloud-based support ticketing system
    • Location – San Francisco, CA, USA (Headquarters)
  • ZenQMS
    • Description – Cloud-based issue management system
    • Location – Bridgeport Pennsylvania, USA (Headquarters)
  • Zoom
    • Description – Video conferencing and phone service
    • Location – San Jose, California, USA
  • Zoho Corporation (Manage Engine Service Desk Plus)
    • Description – IT Service Management Software
    • Location – Pleasanton, CA, USA
  • Zscaler, Inc.
    • Description – Security services
    • Location – San Jose, CA, USA

To the extent Device Services are applicable, additional Sub-Processors are as follows-

  • IBM MaaS360
    • Description – Mobile device management as a service
    • Location – Netherlands
  • Oracle Netsuite
    • Description – Device ordering and management
    • Location – Austin, TX, USA (Headquarters)
  • Vessel, LLC
    • Description – Device logistics
    • Location – Portsmouth, NH, USA
  • Wireless Logic
    • Description – SIM Card provider and SIM Card services
    • Location – Maidenhead, United Kingdom

To the extent Greenphire Travel Services are applicable, additional Sub-Processors are as follows-

  • Bolt Operations OÜ
    • Description – Travel services
    • Location –Tallinn, Estonia
  • EAN Services, LLC 
    • Description – Rental car services
    • Location – Louis, MO, USA
  • Gerard Pons Voyages 
    • Description – Travel services
    • Location – LYON, France 
  • Ground Management Holdings, LLC, dba GroundSpan 
    • Description – Transportation services 
    • Location – Paramus, NJ, USA
  • ITandT Business Travel Solutions 
    • Description – Travel services
    • Location –Malvern, PA, USA
  • Lufthansa City Center Reiseburopartner GmbH 
    • Description – Travel services
    • Location –Frankfurt, Germany
  • Lyft, Inc. 
    • Description – Transportation services
    • Location –San Franciso, CA, USA
  • MUV, Inc. 
    • Description – Transportation services
    • Location –Addison, TX, USA
  • NesPat Corp
    • Description – Travel services
    • Location – Cheyanne, WY, USA
  • Newland Chase Limited 
    • Description – Visa services - only if patient needs 
    • Location – Houston, TX, USA
  • OnSolve
    • Description – Duty of care services
    • Location – Ormond Beach, FL, USA
  • PJ Travel Solutions LTD.
    • Description – Transportation services
    • Location – Forest Row, United Kingdom
  • REVA, Inc. 
    • Description – Private air charter services 
    • Location – Fort Lauderdale, FL, USA
  • SARL VIP Limousine France 
    • Description – Transportation services
    • Location – Valencin, France 
  • Savoya LLC. 
    • Description – Transportation services
    • Location – Dallas, TX, USA
  • Travel Leaders Corporate LLC
    • Description – Transportation services
    • Location – New York, NY, USA
  • Uber Health, LLC. 
    • Description – Transportation services
    • Location – San Francisco, CA, USA

 

To the extent Greenphire Patient Payments and/or Site Payments Services are applicable, a list of various financial service providers can be made available in an audit setting upon request.

 

Updated - 17June 2025